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Where is my order?

Typically, you will be able to track your order 3 business days from the time of purchase. However, if you purchased a Personalized Photo Charm, it can take 3-5 business days tracking information to become available.

Other Questions?

Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding. Please feel free to contact us: [email protected]

 
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Get $3 Rewards with 3 steps from Sterlla:

1 .Please upload photos that you are wearing the dress by order.

2. If your photos are approved, they'll be live on site. And you will get a $3 Rewards via PayPal within 1-7 working days.

3. The explanation and right to use the photos will be final in Sterlla.com.

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